Thank you so much for turning around my two printers risks so quickly!

I feel you really pulled out the stops to get these done, and the resulting price was also good.

The product itself looks to have an excellent wording, which is so important with this trade.

It’s nice to have the attention of an underwriter that actually makes the effort to win business and make brokers feel wanted in this current climate.“

In the midst of these extraordinary times, along with all the associated confusion and uncertainty, the support and assistance that we have received from DUAL has been of great value.

The regular communication, guidance and advice received from DUAL Oliva’s Construction team has provided some welcome consistency to both us and our clients leading up to and during lockdown, and, indeed, throughout the subsequent relaxation thereafter.

We consider DUAL Oliva to be a key market to Five insurance, and are very grateful for their continuing excellent service and help during this difficult period’.”

Late on a Friday, a request came in for a quote on a large unoccupied block of apartments which were undergoing some renovations, with only a couple days until the client's completion date.

Lauren at DUAL Oliva was able to turn around a quote quickly and we received terms on the following Monday.

The service received was excellent, it helped us to secure a new client and we were able to provide them with the cover in time for their completion.”

My team have placed business with DUAL Oliva for a number of years and everybody we come across in the organisation has been brilliant. I would specifically like to mention Linda Bichener and her team in the Print division. Aston Lark recently won the BPIF Accreditation and we have worked with Linda over the last couple of months to get a better understanding of the facility. The team have been great during this time and have already demonstrated the hunger, appetite and passion that we hoped DUAL Oliva would have in making the BPIF scheme a success again.”

I have been trading with DUAL in other classes of insurance, namely legal indemnities and PI for some time, but it was only when the property insurance market started to harden, that I made enquiries regarding some particular terms I needed for an unoccupied property, that I was introduced to DUAL Oliva and Lee Sunderland.

We have been trading with Lee for nearly three months and I can honestly say that Lee and the team are efficient, professional and demonstrate a wider understanding of the variables surrounding a risk, as opposed to the typical blinkered approach by the composites. The market has dramatically changed over the last six months, so if Lee and the team exercise the same approach with us to other brokers, then I can see DUAL Oliva will be very successful.”